Terms and Conditions

Fynbos Bridal Boutique and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.​

Please read our refund policy carefully. All alterations and changes to dress after ordering will be at own cost. We do have an in-house tailor.​

When you visit Fynbos Bridal Boutique or send e-mails to us, you are communicating with us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.​

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Fynbos Bridal Boutique or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Fynbos Bridal Boutique. Fynbos Bridal Boutique grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Fynbos Bridal Boutique.​

This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools.​

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Fynbos bridal Boutique and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.​

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.​

Refund Policy

All refund queries should please be sent 8-10 days after delivery or the delivery date, you can send an email to info@fynbosbridal.co.za

  • A refund will be approved if the wrong size or wrong order has been sent to you.
  • A refund will be approved if your dress has major manufacturing issues which are not fixable by alterations and has not been approved by quality control.
  • A refund will be approved if your dress has not been delivered after 25 weeks or as otherwise discussed.
  • All changes and any alterations on the dress after ordering will be at your own cost, and we do have an in-house tailor.
  • Please do note that no refunds will be approved if we receive incorrect information regarding the colour of your dress, the type, the size or the wrong delivery address. Therefore please review your order at least twice before you submit it.
  • No refunds will be approved for unforeseen circumstances which the Fynbos Bridal team does not have direct control over, such as Customs and Post Office Delays.
  • No refunds will be approved on any dresses that are on Sale.
  • We will not approve any refunds if you imagined the dress would fit differently on you. Please make sure of the style you choose.
  • If you cancel your order 2 or more weeks after payment was received, a refund will not be approved.
  • If you cancel your order less than 2 weeks after payment was received, we will refund 75%.